Privacy Policy
1. Cookie management and their role
We explain what Cookies are and how we use them on our site.
Cookies are small text files used to temporarily store information.
They are stored on your computer or phone when the site loads. They help us ensure the proper functioning and security of the site, improve the user experience and measure performance in order to understand what works or needs to be improved.
2. Types of cookies
Necessary or essential cookies: Some cookies are essential so that you can enjoy all the features of our site. They manage user sessions and prevent security threats. They do not collect any personal information. For example, they allow you to add products to your cart and order securely.
Statistics cookies: They record the number of site visitors, pages visited, source of the visit, and similar data. This data helps us understand where the site needs to be improved.
Functional cookies: They improve certain non-essential features, such as the integration of video content or sharing on social media platforms.
Preference cookies: They store your settings and browsing preferences, such as language preferences.
3. Necessary and functional cookies used on our site
Our site uses cookies related to WordPress and to the site hosting provider, intended to ensure its proper functioning, manage its basic features, its security, or for audience measurement purposes.
WordPress cookies ensure the functioning of the site. They are anonymized and do not contain any of your personal data. You can follow this link (in french) or this link, the English website of Automattic, the main contributor to the WordPress.org software that manages this site’s data, to learn more about WordPress cookies.
List of cookies that may be placed on your device when you visit and interact with our website:
wordpress_test_cookie; lifetime: session
Used to check whether the user’s browser accepts cookies.
phpsessid; lifetime: session
Stores browsing data allowing the transition from one page to another without loss of information. This cookie is used only for the proper functioning of the site.
_dd_s; lifetime: 15 minutes
Activated when you visit our site: cookie used to group all events generated from a single user session across several pages. It indicates the current session ID, whether the session is excluded due to sampling, and the session expiration date. The cookie is extended by 15 more minutes with each user interaction with the website, up to the maximum user session duration of 4 hours.
Local storage
Activated when you visit our site: local storage allows a website or application to store information locally on your devices. It may be used to improve the experience on the site, particularly by enabling features, remembering your preferences and speeding up site functionalities.
4. Matomo cookies used on our site
We use this tool, in accordance with CNIL recommendations, for audience measurement purposes. The tool has been configured to anonymize the data collected.
_pk_id*; lifetime: 13 months
Activated when you visit our site: cookie used by the Matomo solution, which complies with the GDPR according to the CNIL, and stores a unique identifier to “recognize” the visitor.
_pk_ref*; lifetime: 6 months
Activated as needed: cookie used by the Matomo solution, which complies with the GDPR according to the CNIL, and is used to track the origin of the website from third-party websites. It contains the URL of the referring website.
_pk_ses*; lifetime: 30 minutes
Activated when you visit our site: cookie used by the Matomo solution, which complies with the GDPR according to the CNIL, and stores information relating to the visit.
5. Information about Matomo
The Matomo software, installed on our server and therefore collecting data that is not transmitted to third parties, establishes audience measurement such as number of visitors, average visit duration, pages viewed, etc.
Matomo is configured to comply with the GDPR, thanks to the following elements:
-The users tracked by Matomo are not “identifiable” thanks to the anonymization of their IP address. The last two bytes of each IP address are deleted, making precise identification of visitors impossible;
-From this privacy and cookie management policy page, visitors have the option at any time to revoke the rights to deposit cookies previously authorized, as described below;
-Visitors who have specifically activated the “Do Not Track” setting in their browser will never be tracked;
-The raw data stored on our server, therefore anonymized and accessible only by MADAME ALEXANDRA TORNE SISTERO, is purged every 13 months.
6. Refusing Matomo Analytics tracking
As indicated and as a reminder, we use the Matomo Analytics solution, a tool declared GDPR-compliant by the CNIL, in order to analyze how you use our site and thereby improve it.
The tool has been configured to anonymize the data collected in order to fully respect your privacy. With a purpose strictly limited to audience measurement only, we are therefore exempt from obtaining visitor consent, as indicated by the CNIL in its GDPR compliance recommendations.
However, you may choose not to be tracked by unchecking the box below. For information, this will result in the deposit of the following cookies:
MATOMO_SESSID: This cookie is used by Matomo when the Matomo opt-out function is used, to avoid CSRF (cross-site request forgery) security issues.
Lifetime: Session
mtm_consent_removed: This cookie is used by Matomo when the Matomo opt-out function is used, in order to remember your choice to opt out of the Matomo statistics tool.
Lifetime: 24 months
Disabling tracking will not prevent the proper functioning of the site.
Uncheck the box below to opt out:
7. Managing and deleting cookies from your browser
Browsers offer different methods for blocking and deleting cookies used by websites.
To learn more about managing and deleting cookies, visit the CNIL website to discover the process.
8. External links
Our Website may contain links to third-party websites, plug-ins and applications. The operators of these sites may collect or share information about you. We have no control over these third-party websites and are not responsible for their privacy practices. We suggest that you review the privacy policies of these sites before using them.
This will help you understand their procedures for collecting, using and disclosing personal data, which may differ from ours.
9. The data we collect
Data via our contact form: we collect, with your consent, various data that allows us to pre-qualify your need and your file in order to support you under the best conditions. Or simply to provide you with information about our company and services, following a request for information from you.
The data collected via our site is as follows:
-First name / Last name
-Email
-Phone number
-Your status: traveler or property owner, tourism professional
-Date and location of your stay in Corsica
-Description of your project
All personal data collected via these forms is under no circumstances sold, and is therefore used solely by the company for the purposes of qualifying our clients’ needs, communication, promotion, statistics and analysis.
Usage data: when you visit our site, we store the website from which you visited us, the pages of our site that you visit, the date and duration of your visit, your anonymized IP address, device information such as device type, operating system, screen resolution, language, country in which you are located and type of web browser used during your visit, and other anonymized data.
We process this usage data in our Matomo Analytics tool, hosted in France on the same server as our site, and not on the publisher’s server, for purely statistical purposes: to improve our site, and to identify and prevent any misuse.
Cookies: we use cookies that are necessary for the proper functioning of our site and to improve its features. You may disable or limit the deposit of cookies in your browser by modifying your web browser settings, as indicated below by following the CNIL link. Please note that cookies already stored may be deleted at any time.
10. Use of personal data
The purpose of the personal data collected from users is to provide the Platform’s services, improve them and maintain a secure environment. More specifically, the uses are as follows:
-pre-qualifying your needs;
-access and use of the Platform by the user;
-improving browsing on the Site: connection and usage data;
-management of the operation and optimization of the Platform;
-verification, identification and authentication of data transmitted by the user;
-offering the user the possibility of communicating with other users of the Platform;
-implementation of user support;
-personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences;
-prevention and detection of fraud, malware (malicious software) and management of security incidents;
-management of any disputes with users;
-sending commercial and advertising information, according to the user’s preferences.
11. Non-disclosure of personal data
MADAME ALEXANDRA TORNE SISTERO undertakes not to process, host or transfer the Information collected about her Clients to a country located outside the European Union or recognized as “not adequate” by the European Commission without first informing the client.
Nevertheless, MADAME ALEXANDRA TORNE SISTERO remains free to choose her technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
MADAME ALEXANDRA TORNE SISTERO undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of MADAME ALEXANDRA TORNE SISTERO, she must inform the Client as soon as possible and communicate the corrective measures taken.
Furthermore, MADAME ALEXANDRA TORNE SISTERO does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of MADAME ALEXANDRA TORNE SISTERO and subcontractors (service providers), exclusively for the purpose of achieving the purposes set out in our general terms and conditions of sale.
12. Sharing personal data with third parties
Personal data may be shared with third-party companies in the following cases:
-when the user publishes publicly accessible information in the free comment areas of the Platform;
-when the user authorizes a third-party website to access their data;
-when the Platform uses service providers to provide user support, advertising and payment services. These providers have limited access to the user’s data, within the scope of performing these services, and have a contractual obligation to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
-if required by law, the Platform may transmit data in order to respond to claims made against the Platform and to comply with administrative and judicial procedures;
-if the Platform is involved in a merger, acquisition, transfer of assets or judicial reorganization procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before the personal data is transferred to a third party.
13. Retention period for personal data
We retain your personal data only for as long as necessary for the purposes for which it was collected, including the fulfillment of any legal or accounting requirement.
14. Security and confidentiality
The Platform implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Platform cannot guarantee the security of the transmission or storage of information on the Internet.
15. Data controller
Personal data is collected by:
Registered office: Immeuble Gabbani – 85 avenue de Bastia, 20137 Porto Vecchio
Phone: +33 6 24 34 38 46
The data controller has 1 month to provide you with a satisfactory response. In the absence of a response, you have the right to lodge a complaint with the CNIL.
16. Exercising users’ rights
In accordance with the applicable regulations on personal data, users have the following rights:
-they may update or delete the data concerning them by logging into their account and configuring the settings of that account;
-they may delete their account by writing to the following email address: contact [@] aureoliaconsulting.com. It should be noted that information shared with other users, such as forum posts, may remain publicly visible on the Platform, even after the account has been deleted;
-they may exercise their right of access, in order to know the personal data concerning them, by writing to the following email address: contact [@] aureoliaconsulting.com. In this case, before exercising this right, the Platform may request proof of the user’s identity in order to verify its accuracy;
-if the personal data held by the Platform is inaccurate, they may request that the information be updated by writing to the following email address: contact [@] aureoliaconsulting.com;
-users may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the following email address: contact [@] aureoliaconsulting.com